What should interpreters prioritize according to ethical standards when communicating with consumers?

Maintaining confidentiality of communication is a fundamental ethical principle for interpreters. Interpreters hold a unique position where they facilitate communication between Deaf and hearing individuals, often involving sensitive information. Upholding confidentiality ensures that the trust is established between the interpreter and the consumers, allowing free and open dialogue without fear of judgment or breach of privacy. By prioritizing confidentiality, interpreters help create a safe environment where consumers can express themselves fully, knowing their words remain private and secure.

In contrast, providing personal opinions during interpretation may bias the communicative process, while encouraging consumers to disclose more information could pressure them to share beyond their comfort levels. Interpreting closely aligned with personal beliefs can lead to subjective interpretations, compromising the integrity of the communication. Therefore, confidentiality remains the cornerstone of ethical interpreting practice, fostering trust and respect in the interpreter-consumer relationship.