How is "consumer empowerment" defined in interpreting?

Consumer empowerment in interpreting is primarily about enabling Deaf consumers to actively participate in their own communication and decision-making processes. This involves recognizing the rights of Deaf individuals to express themselves and make informed choices regarding their interactions, rather than simply being passive recipients of information.

Empowerment focuses on agency, allowing Deaf consumers to have a voice in how they communicate and the services they use. This approach emphasizes collaboration between interpreters and consumers, ensuring that the needs and preferences of the Deaf community guide the interpreting process. In doing so, it builds mutual respect and fosters an environment where Deaf individuals can fully engage in varied contexts—be it personal, professional, or educational.

The other options do not align with the core principle of consumer empowerment. Providing interpreters solely for hearing individuals suggests a unilateral approach that neglects the needs of Deaf consumers. Interpreting without consumer input undermines the very essence of effective communication, as it disregards the preferences and intentions of the Deaf individual. Finally, restricting access based on ability denies individuals their fundamental right to communicate and participate fully in society, which is contrary to the spirit of empowerment.